Accessibility

We strive to ensure that our inn is as accessible as possible. Our team can assist as required with entry, seating and movement through the inn.

GETTING HERE

You can access directions to our inn here.

PARKING

The inn has a large on-site car park at the front of the property with marked disabled parking bays located closest to the front entrance of the building. The surface of the car park is even and level and the car park is well-lit. There is an overflow car park situated just beyond the main car parking facilities.

ENTRANCE

The approach to the front of the inn is level with stepless entry. Guests will encounter level paved entry via the front entrance, as well as the rear entrance via the restaurant’s conservatory area.

The reception area restaurant guests is situated by a desk to the right of the main building’s interior entrance. This is a wide and well-lit area where there is limited seating in available for the comfort of guests waiting in this area. In the event that seating is unavailable in busy periods, additional seats can be provided to guests waiting on request.

The flooring within the inn is a mixture of wood flooring and tiling. The stairs to the male and female WC facilities have a carpet runner.

RESTAURANT AREA

In many areas of the restaurant, tables and chairs can be rearranged to accommodate wheelchair users who prefer not to transfer, or to accommodate the placement of mobility aids. Windows and lighting throughout the restaurant ensure that the spaces are well-lit, although some lower-level lighting is in use during the evenings to preserve the ambiance of the space. Our team can situate guests within better-lit areas upon request, subject to availability.

Due to the layout and space of the inn, during busy periods the pub and restaurant area can experience increased noise levels within. The restaurant comprises several different rooms/areas, so should you wish to be situated in a quieter space, please inform our team and we will endeavour to accommodate your request.

DINING/MENUS

All menus, including our kids menu, can be viewed here.

If you have a special dietary requirement or allergy, please inform our team upon making your reservation and upon dining with us. We will endeavour to cater to your needs and provide guidance on accommodating your requirements.

Our menus are labelled with the following markers to indicate options suitable for varied dietary requirements, including vegetarian, vegan and gluten-free.

(v) vegetarian (vg) vegan (vgo) vegan option available (gfo) gluten-free option available

Full information on allergens present in our menu (12 major allergen groups) is available on request. All of our food is freshly prepared in a kitchen where nuts, gluten and other allergens are present. Although we cannot guarantee the total absence of allergens due to this environment, our kitchen team is well-equipped to cater for guests with allergies due to the availability of separate preparation areas and utensils.

BATHROOM FACILITIES

The male and female WC facilities for the inn are located on the first floor and are accessible by a staircase located in the foyer of the restaurant. An accessible WC is situated beneath these stairs and is equipped with grab rails, baby changing facilities and additional space.

EXTERIOR AREAS

We have expansive outdoor seating at the rear of the inn, situated on both paved areas and grass. Some areas may have uneven ground due to the rural setting. Our team will be glad to advise and assist on access where required.

DOG-FRIENDLY

Our inn is proud to be dog-friendly, and dogs are welcome to relax in the bar area of the gastropub. Please let us know if you are bringing a dog and we will allocate your table in this section. Registered guide dogs and assistance dogs are welcome in all areas of the inn.

EMERGENCY PROCEDURES

In the event of an emergency, our team will assist guests with evacuation if required. Fire exits are clearly labelled with compliant signage. Please inform reception on arrival if you may need additional support in extenuating circumstances.

The Fishpool Inn is an inclusive venue that welcomes guests from all backgrounds and communities, and we are committed to fostering a safe, welcoming and supportive environment where everyone is welcome.

In accordance with the Equality Act 2010, we do not tolerate discrimination on the basis of age, disability, gender, sexual orientation, race, religion or belief. Guests and team members alike have the right to a safe and respectful environment.

We are committed to ensuring that our inn offers as inclusive an experience as possible, and we welcome feedback from our guests to help us improve the accessibility and inclusivity of our property. If you have specific needs or require additional assistance prior to or during your visit, we invite you to contact our team in advance. We will endeavour to cater to your requirements and answer any queries you may have in advance of your stay or meal

Phone: 01606 883277

Email: info@thefishpoolinn.co.uk